Assistant for Amazon Business (PPC OPTIMIZATION)
Remote
Full Time
Mid Level
Job Summary: As an Amazon Business Assistant, you will provide comprehensive administrative support to assist in managing various aspects of Amazon business operations. The Amazon Business Assistant plays a crucial role in Amazon PPC optimization, update listing, variations, sales and profit reporting, and other daily tasks, update quickbooks.
Key Responsibilities:
Key Responsibilities:
- Product Listings Management:
- Assist in creating, updating, and optimizing product listings on the Amazon platform, including product titles, descriptions, images, and keywords.
- Coordinate with suppliers, manufacturers, and distributors to gather product information, specifications, and images for listing creation.
- Monitor product listings for accuracy, completeness, and compliance with Amazon's guidelines and policies.
- Inventory Management:
- Manage inventory levels, stock availability, and replenishment processes for Amazon products.
- Monitor inventory levels, track sales performance, and forecast demand to ensure adequate stock levels and prevent stockouts or overstock situations.
- Coordinate with logistics partners and warehouses to ensure timely delivery and fulfillment of orders.
- Order Processing and Fulfillment:
- Process customer orders, confirm order details, and coordinate order fulfillment and shipping logistics.
- Monitor order status, track shipments, and resolve delivery issues or delays in coordination with shipping carriers and logistics partners.
- Provide timely updates and notifications to customers regarding order status, tracking information, and delivery schedules.
- Customer Service and Support:
- Respond to customer inquiries, feedback, and complaints promptly and professionally through Amazon's messaging platform.
- Address product inquiries, resolve customer issues, and provide assistance with returns, refunds, and exchanges in accordance with Amazon's policies.
- Maintain a high level of customer satisfaction and ensure positive customer experiences with prompt and effective communication.
- Sales and Performance Analysis:
- Analyze sales data, performance metrics, and key performance indicators (KPIs) to evaluate product performance and sales trends.
- Identify opportunities for sales optimization, pricing adjustments, and promotional campaigns to maximize revenue and profitability.
- Generate sales reports, summaries, and analytics to track progress and performance against targets and objectives.
- Proficient in excel and have navigated quickbooks.
- Proven experience (1-3 years) in e-commerce, online retail, or Amazon seller/vendor management.
- Familiarity with Amazon Seller Central or Vendor Central platforms and experience in managing Amazon business accounts.
- Strong organizational skills, attention to detail, and the ability to prioritize tasks and manage time effectively.
- Excellent communication and interpersonal skills, with the ability to interact professionally with customers, suppliers, and team members.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and e-commerce management tools.
- Analytical mindset with the ability to interpret data, analyze trends, and make data-driven decisions to drive business growth.
- Adaptability and flexibility to work in a dynamic and fast-paced e-commerce environment.
- Integrity, reliability, and commitment to maintaining confidentiality of sensitive business information.Job Summary: As an Amazon Business Assistant, you will provide comprehensive administrative support to assist in managing various aspects of Amazon business operations. The Amazon Business Assistant plays a crucial role in Amazon PPC optimization, update listing, variations, sales and profit reporting, and other daily tasks, update quickbooks.
Key Responsibilities: - Product Listings Management:
- Assist in creating, updating, and optimizing product listings on the Amazon platform, including product titles, descriptions, images, and keywords.
- Coordinate with suppliers, manufacturers, and distributors to gather product information, specifications, and images for listing creation.
- Monitor product listings for accuracy, completeness, and compliance with Amazon's guidelines and policies.
- Inventory Management:
- Manage inventory levels, stock availability, and replenishment processes for Amazon products.
- Monitor inventory levels, track sales performance, and forecast demand to ensure adequate stock levels and prevent stockouts or overstock situations.
- Coordinate with logistics partners and warehouses to ensure timely delivery and fulfillment of orders.
- Order Processing and Fulfillment:
- Process customer orders, confirm order details, and coordinate order fulfillment and shipping logistics.
- Monitor order status, track shipments, and resolve delivery issues or delays in coordination with shipping carriers and logistics partners.
- Provide timely updates and notifications to customers regarding order status, tracking information, and delivery schedules.
- Customer Service and Support:
- Respond to customer inquiries, feedback, and complaints promptly and professionally through Amazon's messaging platform.
- Address product inquiries, resolve customer issues, and provide assistance with returns, refunds, and exchanges in accordance with Amazon's policies.
- Maintain a high level of customer satisfaction and ensure positive customer experiences with prompt and effective communication.
- Sales and Performance Analysis:
- Analyze sales data, performance metrics, and key performance indicators (KPIs) to evaluate product performance and sales trends.
- Identify opportunities for sales optimization, pricing adjustments, and promotional campaigns to maximize revenue and profitability.
- Generate sales reports, summaries, and analytics to track progress and performance against targets and objectives.
- Qualifications:
- Proficient in excel and have navigated quickbooks.
- Proven experience (1-3 years) in e-commerce, online retail, or Amazon seller/vendor management.
- Familiarity with Amazon Seller Central or Vendor Central platforms and experience in managing Amazon business accounts.
- Strong organizational skills, attention to detail, and the ability to prioritize tasks and manage time effectively.
- Excellent communication and interpersonal skills, with the ability to interact professionally with customers, suppliers, and team members.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and e-commerce management tools.
- Analytical mindset with the ability to interpret data, analyze trends, and make data-driven decisions to drive business growth.
- Adaptability and flexibility to work in a dynamic and fast-paced e-commerce environment.
- Integrity, reliability, and commitment to maintaining confidentiality of sensitive business information.
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