Job Title: Bilingual Property Manager Assistant

Location: Fully Remote/Work from home

Job Description: As a Bilingual Property Manager, you will be responsible for overseeing the day-to-day operations and maintenance of our properties while effectively communicating with Spanish-speaking tenants and stakeholders. Your role will involve managing tenant relations, coordinating maintenance requests, and ensuring the efficient operation of our properties.

Work Schedule: 9 am to 5 pm (EST)

Responsibilities:

1. Tenant Relations:

   • Serve as the primary point of contact for tenants, addressing inquiries, concerns, and requests promptly and professionally.
   • Conduct regular property inspections and ensure that tenants comply with lease agreements and community guidelines.
   • Facilitate communication with Spanish-speaking tenants, providing assistance and support as needed.

2. Lease Management:

   • Oversee lease administration, including lease renewals, rent collection, and lease enforcement.
   • Coordinate lease signings and ensure that all required documentation is accurately completed.
   • Assist Spanish-speaking tenants with lease-related inquiries and negotiations.

3. Maintenance Coordination:

   • Coordinate maintenance and repair activities, including scheduling and overseeing service providers and contractors.
   • Respond promptly to maintenance requests from tenants, prioritizing and resolving issues in a timely manner.
   • Conduct regular inspections to identify maintenance needs and ensure property compliance.

4. Financial Management:

   • Prepare and manage property budgets, ensuring that expenses are controlled and within budgetary constraints.
   • Monitor rent payments and delinquencies, taking appropriate action to address arrears and minimize losses.
   • Assist with financial reporting and provide regular updates to stakeholders.

5. Compliance and Risk Management:

   • Ensure compliance with local housing regulations, fair housing laws, and safety standards.
   • Implement risk management strategies to mitigate liability and protect the interests of the property owner.
   • Maintain accurate records and documentation related to property management activities.

Qualifications:

• Proven experience in property management, with demonstrated proficiency in bilingual communication (English and Spanish).
• Strong interpersonal and customer service skills, with the ability to effectively interact with diverse tenant populations.
• Proficent with Rent Manager, Quickbooks, Google Sheets, and Microsoft Excel.
• Knowledge of property management software and tools.
• Familiarity with local housing laws, regulations, and market trends.
• Excellent organizational and problem-solving abilities, with attention to detail and accuracy.