Recruitment Assistant/Customer Service Representative

Remote

Part Time

Experienced

Job Title: Recruitment Assistant / Customer Service Representative

Employment Type: Part-Time/Contract

The Recruitment Assistant will be responsible in supporting the recruitment process and ensuring excellent customer service. This position requires strong organizational skills, attention to detail, and the ability to handle multiple tasks efficiently. The successful candidate will assist in managing recruitment activities and provide support to customers, ensuring their inquiries and issues are resolved promptly and effectively.

Working Hours: Monday - Thursday: 11:30 AM - 4:30 PM EST | Friday: 10:30 AM - 12:30 PM EST

Key Responsibilities:

Customer Interaction: Handle customer inquiries through various channels (phone, email, chat), providing prompt and courteous responses; ensure no missed calls during business hours. Promptly return any missed calls before or after business hours.
Transfer calls efficiently to the appropriate person.
Create and send mass emails to candidates and companies.
Respond to emails, WhatsApp messages, SMS, and website admissions within 10 minutes.
Provide exceptional support to enhance the customer experience.
Database Management: Maintain accurate and up-to-date records of candidate information in the recruitment database. Input new customer information into the software and send contracts.
Compile and manage contact lists of new leads for the outside sales team.
Job Posting: Create and post job advertisements on various platforms, including job boards, company website, and social media.
Post engaging content on LinkedIn daily for the company.
Candidate Communication: Maintain regular contact with candidates throughout the recruitment process, providing updates and feedback.

Qualifications:

Experience: Previous experience in recruitment, HR support, or customer service is highly desirable.
Proficient in basic computer operations on Windows.
Experience with Google programs such as Google Sheets and Docs.
Familiarity with Zoho software is a plus.
Skills:
- Strong communication and interpersonal skills.
- Excellent organizational and time-management abilities.
- Familiarity with applicant tracking systems (ATS) and customer relationship management (CRM) software.
- Ability to multitask and handle various responsibilities simultaneously.
- Problem-solving skills with a customer-centric approach.

JOIN OUR TEAM!

Weekly Pay
Work From Home

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